‘Managing Conflict’, part of Fistral’s Communication & Collaboration Suite, is delivered annually as part of the University of Bristol’s CREATE programme.
Rating 4.44 out of 5 (5 being Excellent), this course supporting Academic Staff Development, was very well received with Top 10 comments including:
- “The information is helpful and the exercises are practical.”
- “Excellent facilitator!”
- [The course] “Offered opportunity to deal with concrete case.”
- “Gave some good concrete techniques to practice”
- [The course] “Highlighted areas I need to work on to improve my management of conflict (less compromise more collaborate).”
- “I now know of appropriate avenues to manage conflict.”
- “Well run + interesting content. Plenty of ‘role-play’ + discussion.”
- “Good basis for dealing with conflict.”
- “Provided a conflict management & listening framework/approach.”
- “I feel better equipped to deal with conflict more effectively.”